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Humanised vs MiHCM: An Honest Comparison for Sri Lankan Teams (2026)
MiHCM is the Microsoft-shop enterprise HCM with an AI roadmap. Humanised is the focused SL SME alternative. Here’s how they actually compare on price, deployment, and Sri Lankan compliance.
TL;DR
If you live in Microsoft Teams and want an AI-first enterprise HCM, MiHCM is purpose-built for you. If you’re a Sri Lankan company with 5–5,000 employees who wants transparent LKR pricing, no $5,000–$20,000 implementation fee, and a mobile app that isn’t at 2.8 stars, Humanised is the simpler choice.
At a glance
| Criterion | Humanised | MiHCM |
|---|---|---|
| Built by | Beta Launch (Pvt) Ltd, Colombo (2020) | Microimage HCM (1995), rebranded MiHCM January 2019 |
| HQ | Colombo | Colombo R&D; regional HQ Kuala Lumpur |
| Scale claim | SL SMEs across manufacturing, education, tech, finance | 300+ to 500+ companies, 15–16 markets (figures vary) |
| Pricing model | Flat tier — LKR 10,000 / 25,000 / Custom | From $2/user/month (Lite); Enterprise quote-based |
| Implementation fee | None | $5,000–$20,000 (Enterprise, per ITQlick) |
| Ideal company size | 5–5,000 (Startup / Small Business / Enterprise) | Lite ≤250; Enterprise 250–20,000+ |
| Microsoft alignment | Platform-agnostic | Microsoft Solutions Partner — Data & AI; Teams-native |
| AI roadmap | Modest | MiA, SmartAssist, Syntra (GA January 2026) |
| iOS app rating | iOS + Android maintained | 2.8/5 from 16 ratings; recurring check-in/out and session bugs |
| Android app | Active | 4.1/5, 1,090+ reviews, 100K+ downloads |
| Capterra overall | — | 3.8/5 from 26 reviews; support 3.5/5 |
Who builds each product
Humanised is a Sri Lankan HR and payroll platform built by Beta Launch (Pvt) Ltd, headquartered in Colombo and launched in 2020. Built over 16 months with reputed Sri Lankan chartered accountancy and management consultancy firms — SME-focused from day one.
MiHCM (Microimage HCM) has a deeper history: Microimage was founded by Harsha Purasinghe in 1995, the HR product line began in 2000, and the brand was relaunched as MiHCM in January 2019 after a 2017 cloud rebuild. R&D remains in Colombo; regional HQ is in Kuala Lumpur. MiHCM is a Microsoft Solutions Partner — Data & AI, ISO 9001 + ISO 27001 certified, and was named Microsoft ISV Partner of the Year for SEA New Markets (2019, 2020) and Malaysia (2022).
MiHCM ships in two editions: MiHCM Lite (≤250 employees) and MiHCM Enterprise (250–20,000+). Their headline 2025/2026 push is the AI suite: MiA (Teams-native virtual assistant on Microsoft AppSource), SmartAssist (Azure OpenAI co-pilot for HR letters, JDs, candidate screening), and Syntra (workforce analytics, GA January 2026).
Sri Lanka compliance matrix
For SL core statutory work both products handle EPF, ETF and APIT. The differences are in depth, what’s explicitly marketed, and the integration story:
| Capability | Humanised | MiHCM | Why it matters |
|---|---|---|---|
| EPF (employee 8% / employer 12%) | ✓ | ✓ | Statutory baseline |
| ETF (employer 3%) | ✓ | ✓ | Statutory baseline |
| APIT / PAYE | ✓ | ✓ | Both compute SL income tax |
| APIT Table 5 / cumulative trigger at Rs. 1.8M | ✓ | ~ | Configuration-driven on MiHCM |
| EGAR method for bonus / lump-sum | ✓ | ~ | Configuration-driven on MiHCM |
| Stamp duty | ✓ | ~ | Not on MiHCM’s public payroll feature page |
| Gratuity (Payment of Gratuity Act) | ✓ | ~ | Not headline-marketed by MiHCM |
| BOI compliance | ✓ | ~ | Not headline-marketed by MiHCM |
| USD-pegged / foreign-currency salaries | ✓ | ~ | MiHCM multi-currency for regional; Humanised SL-native USD-pegged |
| Multi-country payroll (APAC) | ~ | ✓ | MiHCM strength — 11 APAC countries |
| Microsoft Teams integration (MiA) | ✕ | ✓ | MiHCM strength — distributed via Microsoft AppSource |
| ZKTeco biometric (authorised distributor) | ~ | ✓ | MiHCM is regional ZKTeco distributor |
| Named SL bank files (HNB, Sampath, BOC, Commercial, NTB, DFCC) | ✓ | ~ | MiHCM exports generic bank-format files; specific named integrations not publicly documented |
| Transparent published pricing | ✓ | ✕ | MiHCM Enterprise is quote-based |
| Customer support SLA | ✓ | ~ | MiHCM Capterra support score 3.5/5; "2 weeks to 1 month" resolution complaints |
Pricing — six scenarios
MiHCM Lite anchors at "from $2/user/month" on Capterra/GetApp listings. MiHCM Enterprise is quote-based with implementation fees that ITQlick estimates at $5,000–$20,000. Humanised publishes its rates in LKR and charges no setup fee.
| Company size | Humanised (monthly) | MiHCM Lite (est.) | MiHCM Enterprise |
|---|---|---|---|
| 15 employees | LKR 10,000 (Startup) | ~LKR 9,000/mo | Not sold at this size |
| 30 employees | LKR 25,000 (Small Business) | ~LKR 18,000/mo | Not sold at this size |
| 50 employees | LKR 25,000 (Small Business) | ~LKR 30,000/mo | Not sold at this size |
| 100 employees | Enterprise (custom) | ~LKR 60,000/mo | $5,000–$20,000 implementation + custom sub |
| 250 employees | Enterprise (custom) | At cap | Quote required (implementation $10K–$20K) |
| 500 employees | Enterprise (custom) | Above Lite cap | Quote required |
The honest read: at 15–50 employees, Humanised flat-tier pricing matches or beats MiHCM Lite’s per-user model. From 100 employees up the comparison shifts to Enterprise quotes on both sides — MiHCM’s $5K–$20K implementation fee is the wedge.
Where MiHCM is genuinely better
- You run on Microsoft 365 / Teams. MiA inside Teams is genuinely differentiated — few HR products anywhere have a Teams-native assistant on Microsoft AppSource.
- You want a heavy AI roadmap. MiA, SmartAssist (Azure OpenAI), and Syntra analytics are real investments. If "AI-first" is a board mandate, MiHCM has the deeper story.
- You operate across APAC and want ZKTeco biometric bundled. MiHCM is an authorised ZKTeco distributor — useful when you want hardware + software from one vendor.
- You need enterprise-level breadth. Multi-country payroll across 11 APAC countries, succession planning, LMS, kiosk — MiHCM Enterprise covers ground Humanised doesn’t attempt.
Where Humanised wins for Sri Lankan SMEs
- No Microsoft tax. Humanised doesn’t assume you live in Teams or have Azure AD. Run it from any browser, on any platform.
- No $5K–$20K implementation fee. Humanised charges nothing to onboard. Upload your CSV, run your first payroll.
- Transparent LKR pricing. Published on /pricing/. MiHCM Enterprise is quote-based; SoftwareSuggest flags pricing as "not transparent".
- Same depth at every tier, no enterprise floor. Humanised serves companies from 5 to 5,000 employees with the same product depth at every tier — not a stripped-down "Lite" version of an enterprise platform.
- SLA-backed customer support. MiHCM’s Capterra support score is 3.5/5 with verbatim complaints of "2 weeks to 1 month" resolution and "no one answers the calls". SLAs matter for payroll deadlines.
- Working mobile app. MiHCM’s iOS app sits at 2.8/5 with check-in/out failures and session bugs in recent reviews. Humanised’s mobile app is actively maintained.
- USD-pegged salary handling and SL-specific compliance depth — stamp duty, gratuity, BOI, EGAR-method bonus taxation, Rs. 1.8M cumulative-table trigger — all explicit, not configuration-dependent.
What real MiHCM customers complain about
Verified Capterra and App Store reviews. Themes are consistent across years.
"Support team took so much time to resolve issues. Some issues get resolved 2 weeks to 1 month."Capterra verified review
"No one answers the calls."Capterra verified review
"They won’t fix bugs. When trying to check in and checkout it will take forever."Apple App Store review
"Can’t even maintain a user session properly. This app is full of bugs."Apple App Store review
Praise pulled from the same sources, for balance: reviewers consistently highlight the clean web UI, cloud cost-effectiveness, and a customer report of saving "over 20,000 papers per month".
Migration: MiHCM → Humanised
For an SL SME under 100 employees switching from MiHCM Lite or MiHCM Enterprise:
- Week 1 — export employee master, leave balances, contracts, and last three payroll cycles; map to Humanised data structure; import via CSV.
- Week 2 — parallel payroll for one cycle; reconcile EPF, ETF, APIT line-by-line against MiHCM’s historical outputs.
- Week 3 — cut over; archive MiHCM exports per SL record-keeping requirements; cancel MiHCM at next renewal (factor in remaining implementation amortisation).
See Humanised on a 20-minute call
Live walkthrough including LKR pricing, compliance matrix, and a real CSV import — no slide deck.
Request a DemoFrequently asked questions
Is Humanised cheaper than MiHCM?
For SMEs under 50 employees Humanised’s flat-tier pricing is in the same range as MiHCM Lite’s per-user model. The decisive difference is the MiHCM Enterprise implementation fee, which ITQlick estimates at USD 5,000–20,000. Humanised charges no setup fee at any tier.
Does Humanised integrate with Microsoft Teams?
No — that’s MiHCM’s deliberate strength. MiA, MiHCM’s Teams-native virtual assistant on Microsoft AppSource, is the single best reason to choose MiHCM if your company lives in Microsoft 365. Humanised runs in any browser and doesn’t assume a Microsoft stack.
Can Humanised scale to enterprise size like MiHCM?
Humanised Enterprise scales to roughly 5,000 employees with custom integrations and reports. MiHCM Enterprise scales further (250–20,000+) and offers multi-country payroll across 11 APAC countries. For SL companies with operations only in Sri Lanka, Humanised covers the full range; for true multinationals, MiHCM has more breadth.
How does Humanised handle Sri Lankan compliance compared to MiHCM?
Both handle EPF, ETF and APIT. Humanised additionally publishes explicit support for stamp duty, gratuity, BOI, USD-pegged salaries, the APIT Table 5 cumulative trigger at Rs. 1,800,000, and EGAR-method bonus taxation. MiHCM handles these via configuration but does not headline-market them on the public payroll page.
How reliable is MiHCM’s mobile app?
MiHCM’s iOS app sits at 2.8/5 from 16 ratings, with recent App Store reviews citing check-in/out failures and session bugs. The Android app rates better at 4.1/5 across 1,090+ reviews. Humanised’s mobile app is actively maintained and handles check-in/out, leave, expenses and payslips.
Why is MiHCM’s customer support score so low?
MiHCM’s Capterra customer support score is 3.5/5, with verbatim verified reviews citing "2 weeks to 1 month" resolution times and "no one answers the calls". For SL companies running payroll on tight monthly deadlines, support response time is decisive — ask MiHCM’s reference customers about real SLA performance in a demo.
What’s the difference between MiHCM Lite and MiHCM Enterprise?
MiHCM Lite is for companies up to 250 employees and uses a per-user pricing model anchored at $2/user/month. MiHCM Enterprise is for 250–20,000+ employees with the full AI suite (MiA, SmartAssist, Syntra), 11-country payroll, ZKTeco biometric, and an implementation fee of $5,000–$20,000 per ITQlick.
Is MiHCM the same company as Humanised?
No. MiHCM (formerly Microimage HCM) is built by Microimage, founded by Harsha Purasinghe in 1995. Humanised is a separate Sri Lankan company built by Beta Launch (Pvt) Ltd and launched in 2020.
Should I switch from MiHCM to Humanised?
If you’re a Sri Lankan company up to 5,000 employees who doesn’t need MS Teams integration and is frustrated with MiHCM’s implementation cost or support response time, Humanised is faster, simpler, and explicit on SL compliance. If you’re a Microsoft-centric enterprise with multi-country APAC operations, stay on MiHCM.
Can I migrate from MiHCM to Humanised?
Yes. Export your employee master, leave balances, contracts and recent payroll cycles from MiHCM; Humanised imports via CSV. For 100-person companies expect one to three weeks including a parallel payroll run; factor in remaining implementation amortisation when calculating cutover timing.
Sources
- MiHCM Sri Lanka: mihcm.com/en-lk/
- MiHCM on Capterra (3.8/5, 26 reviews): capterra.com/p/138958/Microimage-HCM-Cloud/reviews/
- MiHCM on ITQlick (rank 451/582, implementation fee estimate): itqlick.com/mihcm
- Apple App Store — MiHCM (2.8/5, 16 ratings): apps.apple.com/lk/app/mihcm/id1530674532
- Google Play — MiHCM (4.1/5, 1,090+ reviews): play.google.com/store/apps/details?id=com.microimage.hcmv3
- MiHCM rebrand & corporate history: Daily FT
- MiA Workplace Virtual Assistant on Microsoft AppSource: mihcm.com news
- Humanised’s own published Sri Lankan payroll software comparison: /payroll/sri-lankan-payroll-software-comparison/
Also evaluating?
- Humanised vs PeoplesHR — for teams comparing against hSenid’s enterprise HRIS
- Humanised vs BetterHR — for teams considering the Myanmar-built regional product
- Humanised vs Gallery HR — for teams evaluating new-generation SL SaaS
- The full Sri Lankan payroll software comparison — five vendors side by side